Digital waitlist for restaurants
Replaces the paper list with a queue that quotes a wait, marks who has been called and seats them against a real table.
- Module
- Digital waitlist for restaurants
- Public REST API
- Internal
What problem it solves
When the venue is full, the paper list gets lost, nobody knows who has already been called and the guest does not know how long the wait is. The digital waitlist keeps an ordered queue, shows an estimated wait and marks who has been notified.
When a table frees up, you seat the guest against a real table on the floor plan and the queue updates itself.
How it works
Add the party to the queue with their size and contact details.
Quote or check the estimated wait.
Notify the guest when their table is about to be ready.
Seat them at a free table, or cancel the entry if they leave.
Reservation software
See the full solution →
Best fit
Frequently asked questions
Can guests join without staff help?
Yes. There is a public waitlist page for the restaurant where guests join and follow their status.
Can I reorder the queue?
Yes, the order can be adjusted manually.
Is the guest notified?
The system records who has been notified. Which notification channels are available depends on the messaging you have set up.
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- Payments processed by Stripe
- Encrypted connection (HTTPS)
- No lock-in contract