Loyalty program
Defines how points are earned and burned as rules, so the programme can change without a migration.
- Module
- Loyalty program
- Public REST API
- Yes
What problem it solves
A loyalty programme with rules hard-coded is hard to change. Here the rules for how points are earned and redeemed are data you can edit whenever you want, with nothing technical involved.
You can look up each customer's rewards, redeem them and view programme statistics.
How it works
Define the rules for how points are earned.
Check the rewards your customers have accumulated.
Look up a customer's available rewards.
Redeem them and follow the programme statistics.
Frequently asked questions
Can I change the rules later?
Yes, rules can be edited or deleted from the dashboard.
How does a customer redeem a reward?
The redemption is recorded from the customer's rewards view.
Does it connect to the guest CRM?
Yes, rewards are looked up per customer, on the customer record.
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